A Future Intense: CX in Computing's Cambrian Era

A Future Intense: CX in Computing's Cambrian Era

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A Future Intense: CX in Computing's Cambrian Era
A Future Intense: CX in Computing's Cambrian Era
🎯 The future of customer experience is AI-driven and self-directing - yet CX teams are still debating chatbot sentiment scores

🎯 The future of customer experience is…

Nitin Badjatia
Jun 13

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A Future Intense: CX in Computing's Cambrian Era
A Future Intense: CX in Computing's Cambrian Era
🎯 The future of customer experience is AI-driven and self-directing - yet CX teams are still debating chatbot sentiment scores

Time to graduate from measuring chatbot feelings to preparing for systems that actually do things.

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