Your customers are about to get their own AI agents that negotiate on their behalf. Are you ready to adapt?
Great article here Nitin. So much is resonating for me here....so well articulated. Love this line: 'shift your mindset from “how do we manage customers” to “how do we become the obvious choice when customers broadcast their needs.” ' - excellent.
Thanks! There's so much opportunity out there beyond if we can get beyond tracking-based models
Great article here Nitin. So much is resonating for me here....so well articulated. Love this line: 'shift your mindset from “how do we manage customers” to “how do we become the obvious choice when customers broadcast their needs.” ' - excellent.
Thanks! There's so much opportunity out there beyond if we can get beyond tracking-based models