A Future Intense: CX in Computing's Cambrian Era

A Future Intense: CX in Computing's Cambrian Era

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A Future Intense: CX in Computing's Cambrian Era
A Future Intense: CX in Computing's Cambrian Era
Stop Rubber-Stamping AI Decisions: Why CX Leaders Need Both Oversight AND Explainability

Stop Rubber-Stamping AI Decisions: Why CX…

Nitin Badjatia
Jun 15

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A Future Intense: CX in Computing's Cambrian Era
A Future Intense: CX in Computing's Cambrian Era
Stop Rubber-Stamping AI Decisions: Why CX Leaders Need Both Oversight AND Explainability

Because "trust me, the algorithm knows best" isn't exactly a winning customer strategy.

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