Image by Mountjoy via Flickr
Last week I was at the Salesforce developer conference, Dreamforce 2008. Most of the significant news (linked below) to emerge from the Moscone Center was tied to the theme of ‘Cloud Computing‘. This included announcements related to the availability of Facebook integration, the ability for customers to host their websites on [...]
Tagged as:
Cloud Computing,
Customer relationship management,
Dell,
Dreamforce,
Facebook,
Instranet,
Knowledge Centered Support,
Knowledge Management,
Salesforce.com,
Web 2.0
Since the rumor about Microsoft’s $100M acquisition broke last week (now no longer a rumor, but a fact), I’ve had several people ask me on my take of where Microsoft is headed with this new tool in its search toolbox. First let me frame my angle here. Over the last four years I’ve worked [...]
Tagged as:
Don Dodge,
Google,
Intelligent Search,
Knowledge Management,
Knowledge+Management,
Microsoft,
Natural Language Processing,
NLP,
Powerset
